Quality businesses are well rehearsed and always deliver positive experience

The Adelaide Symphony Orchestra continues to set a remarkably high standard in everything it does.

Its performance on Saturday last, as it led Greta Bradman, Teddy Tahu Rhodes, Lisa McCune and David Hobson, ‘From Broadway to La Scala’, was again nothing short of outstanding.

The audience, (another packed Festival Theatre) could not get enough.

Well-rehearsed, precise, warm and engaging.

So too, was my experience early Sunday morning at Stratco St Marys where a “can do”, “you’re welcome”, “we can help”, “yes we do”, approach ensured that I would return and return.

What do these experiences have in common?  A desire to deliver the best.  The best in performance when the spotlight is on.  The best in recognising that audiences and customers are the same, as they soak up and appreciate the effort that goes into serving them.

Quality businesses are well rehearsed and always deliver positive experiences.

Bevan Roberts

CEO/Director | Dale Wood Business Sales Consultancy

Bevan Roberts has been for many years the CEO of South Australia's best known business sales consultancy and brings a wealth of experience to his role as a partner in Succession Plus.

Succession Plus Partner - South Australia